VIGILIS INSURANCE

CONTACT

US

NEW QUOTES

CALL

0333 234 1737

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

OPENING HOURS

Best time to call:
Monday to Friday 1pm – 5pm

Opening hours:
Monday – Friday 8am – 8pm
Saturday 8am – 7pm
Sunday 11am – 4pm

Bank Holidays subject to change, closed Christmas Day, Boxing Day & New Year’s Day

EMAIL

Or you can email us at:
Customer.support@vigilis.co.uk

AMEND QUOTE OR POLICY

CALL

0333 234 1737

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

OPENING HOURS

Best time to call:
Monday to Friday 1pm – 5pm

Opening hours:
Monday – Friday 8am – 8pm
Saturday 8am – 7pm
Sunday 11am – 4pm

Bank Holidays subject to change, closed Christmas Day, Boxing Day & New Year’s Day

EMAIL

Or you can email us at:
Customer.support@vigilis.co.uk

RENEW

CALL

0333 234 1737

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

OPENING HOURS

Best time to call:
Monday to Friday 1pm – 5pm

Opening hours:
Monday – Friday 8am – 8pm
Saturday 8am – 7pm
Sunday 11am – 4pm

Bank Holidays subject to change, closed Christmas Day, Boxing Day & New Year’s Day

EMAIL

Or you can email us at:
Customer.support@vigilis.co.uk

CLAIMS FOR BUILDINGS & CONTENTS

CALL

0333 234 1738

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

OPENING HOURS

Our claims emergency team is available 24/7 for new claims If however you need to speak about an existing claim then…
Best time to call:
Monday to Friday 1pm – 5pm

Opening hours:
Monday – Friday 8am – 8pm
Saturday 8am – 2pm

Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year’s Day

EMAIL

Or you can email us at:
Claims@vigilis.co.uk

CLAIMS FOR HOME EMERGENCY

CALL

0330 303 1548

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

OPENING HOURS

Our claims emergency team is available 24/7 for new claims

CLAIMS FOR LIFESTYLE & LEGAL PROTECTION

CALL

0117 917 1698

Calls to this number will cost no more than national geographic numbers from both mobiles and landlines.

OPENING HOURS

Our claims team is available Monday – Friday 9am – 5pm

COMPLAINTS

FOR A COMPLAINT

At Vigilis Insurance, we are committed to providing the best possible service. However we understand there may be times when we do not meet your expectations. We want all our customers to inform us if they are unhappy as we believe handling complaints is an invaluable learning tool. To learn more you can go to our complaints policy.

FOR A POLICY COMPLAINT
0333 234 1737

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Opening hours:
Monday – Friday 8am – 8pm
Saturday 8am – 7pm
Sunday 11am – 4pm

Bank Holidays subject to change, closed
Christmas Day, Boxing Day & New Year’s
Day.

Or you can email us anytime at:
Policy_complaints@vigilis.co.uk

FOR A CLAIMS COMPLAINT
0333 234 1738

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Opening hours:
Monday – Friday 8am – 8pm
Saturday 8am – 2pm

Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year’s Day

Or you can email us anytime at:
Claims_complaints@vigilis.co.uk